SPRINGBOARD MEDIA HOUSE

frequently asked questions

 

SOLVING ALL YOUR PROBLEMS VIA DETAILED FAQ IN EACH SUBJECT.

FREQUENTLY ASKED QUESTIONS on GRAPHIC DESIGN

The marketing and branding of a business encapsulates several elements. Although content, in both form–the written and in video-gathers much of the attention, graphic design is indispensable to conveying the values and essence of the purpose the company promotes to engage with its target audience.

Being a marketer or a web developer, it is important to have a well-rounded understanding of about how graphic design can be used to benefit your business and your outreach programme. Below are some frequently asked questions about graphic designing, why you should outsource it and contract the designing project to another company. We have also tried to answer over how is it like to collaborate with graphic designers:

What Graphic Design Service you provide?
Graphic design is a method to merge text and visuals in a way that effectively conveys a specific message to the target audience.

We offer a universe of graphic design services, including:

Web design
Logo design
Animation / web video
Print design
Packaging design
Illustration
Photo manipulation

…and beyond. Our professionals can play designs upto your satisfaction. If you are looking to subcontract your graphic design services, odds are, we have what you need.

How much does your graphic design services cost per hour?
Paying in an hourly fashion will not justify having an entire team of professionals working on your project. Hourly charges make sense when you have a solo freelance graphic designer. But when it comes to a creative team, you would not want to pay by the hour. At start, we will meet with you to discuss your budget and the services we offer. We offer the flexibility with our services as per your budget and needs.
What if i am not happy with it?
If in the rare case, you are unhappy with what we project, we don’t shy from starting over. SBMH team is equipped with numerous styles, and if you dislike our first draft, with take will an about turn and start in a new direction. Generally, the questionnaire you fill at the beginning of the project, gives us a taste of your expectations. So rarely it happens, that our team misses the mark… but we can be imperfect. We will never be short of your expectations, because we know how to make it right.
How many times can i revise my designs?
Often freelance designers preset the number of times you can revise your logo designs or graphics. But SBMH believes that seldom gives a satisfactory result. Hence, we smartly build the time for you to revisit and change your graphic designs within the project tenure. And thus, we will work to deliver what you desire.
Who gets the RIGHTS to my files on project completion?
It’s you! Some graphic designers try to hold the files so to keep your business, but with SBMH, you own it all. Including the copyright. We do not try and retain any rights on the work, but we surely like to use the designs we have created for you, to lift our portfolio. We believe our delivery for every project matches our portfolio.
Where all is Graphic Design Used?
Every place you see a visual communicating to you, it’s graphic. Graphic designs are seen in logos, printed materials like brochures, posters, signs, greeting cards, postcards, business cards, billboards and ads. The evolution in technology has also added digital world to graphic designing, like websites, online ads, virtual brochures and presentations, and beyond.
What does a Graphic Designer does more than me?
A graphic designers’ job is far beyond using their creative skills. Although, several of them are intuitively creative already, they have spent hours studying the numerous design principles. It is important to know how to employ design elements to communicate values effectively as well as to evoke some feeling in the viewer. The designers leverage these elements and apply concepts such as color, typography, space, balance, form and lines to create their visual message.

Equipped graphic designers also have a technical grip on designs needed to create digital assets for your company. For instance, a web designer often is equipped to build wireframes, workflows, and sitemaps and also is able to understand how to create optimum user experience.

What more does a Graphic Designer accomplish beyond client's project?
Aside from creating a graphic display for their customer’s vision, brand image, and value proposition, designers extend their services to several specialty tasks such as team brainstorming sessions, attending project meetings, closely noting what clients are clicking on, giving presentations on various potential designs, revising the designs, and preparing asset files for teammates and the clients.
Once paid does the art work becomes my property?
No. Unless it is agreed upon in the proposal, the actual artwork files stay with us. But, all the finalized web images and high resolution images purchased become your sole property on the project completion and the payment.
How is the final design project delivered to me on completion??
A finished project is yours upon receipt of final payment. Although, on your request, we will send the electronic files to you on the data drives, dropbox, or via e-mail. We also retain a copy of the designs under your project for future updates, or if you lose your copy.
How is the client involved in designing process?
SBMH always listens more than it speaks. From day one, we encourage our clients to come in with scribbles, samples, color combinations, fabric pieces, and ideas they may have for their designs. This helps us get a taste of their style before getting onto business. During the design process, you will be asked to approve some colors and fonts before we proceed. Once the design is ready for going into print, it is sent to you for final OK, before giving it to the production team. Once the design reaches production, it cannot be cancelled or changes. Towards the end of the project the client may ask for the artwork in various formats, which is submitted on receipt of payment and as agreed on the proposal.
I need some design executed yesterday , can you help ?
We ideally do accommodate your last hour need job, although depending on how are full production calendar is. However, a rush job comes with a rush fee. Contact our team to find out.
How can i track the process of my print job during production
Once the job is finalized, it usually takes about 5 to 7 business days, as holidays generally do impact. Once the production is complete, you will receive an email of a tracking number if the job is being shipped directly to you. If that isn’t the case, you will get notified for either the pick up or the door-step delivery date. Rush job production turnaround time does vary. Contact SBMH team for further details.

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