SPRINGBOARD MEDIA HOUSE

frequently asked questions

 

SOLVING ALL YOUR PROBLEMS VIA DETAILED FAQ IN EACH SUBJECT.

FREQUENTLY ASKED QUESTIONS on LOGO DESIGN & DEVELOPMENT

What can I count on in my logo design?
You can count your logo design to be

Remembered

Unparalleled

Multifaceted

Hold Concepts Eternally

Hand Crafted

Love at First Sight

Logo That Narrates Your Journey

How do I place an order?
All you have to do is tell us what you envisage your logo to be, in counted simple steps, and Bam! Just sit back and review the handcrafted designs we author for you.
How long do I have to wait for the designs to be delivered?
Not long enough. We value timeliness at par with relationships we build. The initial set of the logo designs will be delivered to you within the promised time, mentioned in the package you select.
Can I get each submitted design redrafted?
Yes certainly! You will get a redraft for each delivered design up to the revision times your package mentions. Although we advise our clients to handpick designs which are closer to what was envisioned, for us to rework on. This will help render quality in time.
What if the designs don’t live up to my expectations?
Hasn’t happened in our work ex, however, if at all the rendered designs disappoint you or you are not contented with our service, the ‘100% refund guarantee’ we offer with the projects we undertake, will let you request a refund.
Although, we assure you, you will love the designs we deliver.
Are there unforeseen or hidden expenses after the order is placed?
No, that will never be a concern. We like to be crystal clear from the start, and hence the package you select will outline the minute fee details, for not having you to pay a cent later. Although, by all means you can purchase additional services from our pool (if required) during the project life.
How much will I have to pay or a logo?
We believe a logo is an investment you make for being memorable at the first sight.
We will deliver bang for every buck you spend, our logo packages range from INR 5000 and up to INR 50,000. To address a shared concern, our services do not compromise in quality, no matter what package you opt for.
Does SMBH enter into NDA (Non Disclosure Agreement)?
Yes. We undertake projects with several sizeable brands who plan their line of products well in advance and to render a more than perfect logo for such elite clients, we may need access to some proprietary information, which such brands may keep as trade secrets or for any other, we are happy to enter in to a NDA.
Does SMBH incorporate clipart or pre-existing logos?
No, Not in a million years. The use of clipart or pre-existing logo is a forbidden practice at SMBH. Our highly passionate professionals will deliver cent percent original hand crafted ideas, and you will withhold 100% copyrights of the concluded design.
When will I procure Copyrights for my finalized design?
Once you select the rendered design, we will issue a system generated copyright transfer document which will be downloadable, and from that very moment, you own your logo design officially.
Would I be able to integrate my own design in the logo?
Yes, definitely! It is your logo after all. Please share your desired symbol, icon, or any form of design, right after or while placing the order with us. And we shall subsume it in the final outcome.
What will the Source Files include?
We will pass on the original and editable files in EPS, AI, PSD formats, alongside a preview file in PDF, PNG, and JPG format.

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